Grainger.com Mini-cart & Checkout Wireframes

Fagan contracted with Grainger.com as Senior User Experience Architect. She created wireframes for a subscription feature and for an award-winning persistent mini-cart and one-page checkout. Background The Grainger.com UX management team challenged the its staff to create visions for different areas of the company's website. Managers divided the staff into four teams, set a deadline, … Continue reading Grainger.com Mini-cart & Checkout Wireframes

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Grainger.com Subscription Wireframes

Fagan contracted with Grainger.com as Senior User Experience Architect. She created wireframes for a subscription feature and for an award-winning persistent mini-cart and one-page checkout. Background Grainger.com had contracted with an outside vendor to provide subscription functionality. Grainger.com required many more complex considerations than the vendor's out-of-the-box functionality could handle. Process As her team's most-experienced … Continue reading Grainger.com Subscription Wireframes

D.S., Product Manager, Grainger.com

"I was highlighting some content from the Grainger.com Auto-Reorder wires (pinpointing changes for OrderGroove’s team). Looking at this massive document of UX goodness, I realized how much work each feature has been and the effort Elizabeth Fagan has continually put forth for the six revisions. One revision was needed in 30 minutes at 4:45 and … Continue reading D.S., Product Manager, Grainger.com

M.V., Senior Project Manager, Grainger.com

"Elizabeth’s extraordinary capacity to quickly consume complex requirements, and craft a design deliverable by the required date, removes the challenge of meeting aggressive milestones. She effortlessly integrates needed changes for an evolving project, and can quickly identify the ‘gotchas’ when reviewing functionality." —M.V., Senior Project Manager, Grainger.com, Lake Forest, IL (see on linkedin)